1. GENERAL: Acceptance of a quote or a work instruction includes acceptance of the following terms

and conditions.

2. DEFINITIONS: ‘Contractor’ shall mean SG & Sons Electrical LTD. ‘Customer’ shall mean the

person, company or firm responsible for instructing the works. ‘Works’ shall mean those works

described in the quotation or agreed works. ‘Contract’ shall mean a written formal contract, or a

contract

based upon acceptance of a quotation or a work instruction.

3. PERIOD OF ACCEPTANCE: Unless otherwise expressly agreed in writing, a quotation remains open

for acceptance for 30 days unless previously withdrawn. Thereafter it is subject to confirmation or

adjustment by the contractor.

4. BASIS OF QUOTATION. GENERAL:

a. All increases or decreases in labour and / or material cost arising after the date of quotation may

be recovered from or allowed to the customer unless the quotation expressly excludes the

condition.

b. Unless specified in the quotation, prices are based on the work being undertaken during normal

working hours 8am to 5pm Monday to Friday and exclude Bank or Statutory National holiday

working. Where overtime is worked at the request of the customer, the contractor is to be

reimbursed for all extra costs involved as a result thereof.

c. Where the customer requires additional works and / or variation from the works described in the

quotation, such works shall be the subject of a separate agreement between the customer and the

contractor. The contractor shall submit a quotation for such works upon written request by the

customer and the customer shall confirm his agreement in writing before the work is carried out.

Where additional works and variations cannot be accurately assessed by the contractor, are urgently

required or where no written request for a quotation is made by the customer to the contractor

before the works proceed then variations or additional works shall be charged at a time and material

basis at previously agreed rates.

d. Allowance has been made for laying of cable and conduit runs by the shortest practicable routes

parallel to building lines wherever possible.

e. Whilst reasonable care will be taken, quotations do not include for the cost of the following;

Any ‘making good’ of chases or ‘chopped in’ boxes, Incidental redecoration or other works

consequent upon the proper execution of the work and specifically exclude laying or relaying of

floor coverings. Work by other trades, any statutory fees, or charges for work done by supply

authority or local authority. Formation of structural holes. Electrical supply for temporary lighting,

power or testing. Replacement of failed lamps. Cleaning of diffusers or louvers to light fittings after

having been fitted in a clean state. Re-fixing of electrical accessories after having been fitted before

completion of decorating.

f. Where works commence immediately, or without written quotation being requested by the

customer, labour will be agreed by the customer at the contractors’ standard hourly rate or at

a complete price stated by the contractor prior to work commencing.

5. TEST REPORTS:

a. Installation and Minor works, where applicable, all tests and certificates are completed in

accordance with BS 7671.All certificates will be sent to the customer detailed, an additional copy of any certificate can be sent

to concerned parties for an additional fee, this will only be with the instruction or permission of the

client. All certificates will be sent to the customer and agreed concerned parties unless otherwise

requested by the customer, this may be subject to additional charges.

6. INSURANCES: The existing structures, together with the contents thereof, the works and all

unfixed materials, goods and plant on site, shall be at the sole risk of the customer and the customer

shall maintain insurance cover thereon to the full value of such property. The above items shall

remain the property of the contractor until paid in full by the customer. The contractor shall

maintain public liability insurance and shall indemnify the customer against any claim in respect of

accidental death or bodily injury and accidental loss of or damage to property caused by or through

the fault or negligence of the contractor, his servants or agents, for which the contractor could be

held legally liable in the absence of this condition within the period of guarantee.

7. COMPLETION & EXTENSION OF TIME: The contractor shall endeavour to carry out the work

within the period stipulated or, if no period is stipulated, within a reasonable time, but shall not be

held responsible for any loss or damage arising out of delay due to any cause beyond the

contractor’s control. If the progress of the works is delayed and / or disrupted due to any cause

beyond the contractor’s control, then the contractor shall be granted an extension of time, providing

that the contractor shall use his best endeavours to minimise such delay.

8. WARRANTIES – CONSEQUENTIAL LOSS OR DAMAGE: The contractor shall not be liable for any

damage caused by the works after completion of the works, which is due to normal operation of

equipment or materials, save where the damage is caused by the negligence of the contractor.

Without prejudice to the customer’s statutory rights the contractor will pass to the customer the

benefit of any guarantees the contractor has received in respect of materials supplied by the

contractor and undertakes to repair or, if necessary, replace free of charge any materials or work

found to be defective if the defect is due to faulty workmanship by the contractor, his servants or

agents and is brought to his attention within 12 months of the completion of the work or the

warranty period of the materials, whichever is the lesser, provided nevertheless that:

a. The contractor accepts no responsibility for any drawing, design or specification not prepared by

him.

b. The contractor’s responsibility to the customer is limited to the fulfilment of the contract in a

proper and workmanlike manner and the contractor shall not be liable for any consequential loss or

damage arising out of the execution of the contract, unless due to the negligence of the contractor,

has servants or agents.

c. The contractor shall not be liable for any wear and tear, loss or damage, direct or indirect, nor for

any extra work entailed due to the apparatus being put into operation by the customer or by the

contractor, his servants, or agents at the customer’s request before it is handed over for beneficial

use.

d. The repair or replacement of any faulty work or materials shall only be carried out by the

contractor, his servants, or agents; otherwise the contractor’s warranties as to repair or replacement

shall not apply.e. The contractor will take reasonable care but accepts no liability for damage to furniture or other

fixtures and fittings which must be moved by the contractor or his workmen in order to carry out the

contract works.

Without prejudice to this the contractor will maintain adequate public liability insurance cover for at

least the duration of the contract.

9. CONTRACTOR’S LOSS, DAMAGE AND EXPENSE: If the contractor is involved in loss, damage or

expense due to any of the following reasons, then he shall be reimbursed for same, providing that

the contractor shall use his best endeavours to minimise such loss, damage or expense: –

a. by reason of customer’s instructions and/or delayed instructions regarding extra work or

variations;

b. by delay on the part of the companies engaged by the customer in executing work not forming

part of this contract;

c. by the customer failing to afford free and uninterrupted access to the contractor to the property

for the proper execution of the works;

d. The contractor shall not be liable for any damage caused by the works after Completion of the

works, which is due to normal operation of equipment or materials, save where the damage is

caused by the negligence of the contractor.

10. DISPUTES AND ARBITRATION: Without prejudice to the legal rights of either party, any dispute

between the contractor and the customer, arising out of or relevant to the contract, may be referred

to arbitration and final decision of a person to be agreed between the parties.

11. TERMS OF PAYMENT:

a. Payment in full shall be made in advance or on the day of completion of the work. Customers

with an account shall pay within 14 days of the date of a written application/invoice submitted by

the contractor.

b. Where the contract period is in excess of 4 weeks, written applications/invoices may be

submitted monthly, for the total value of work executed – less previous payments – the net amount

due to be paid by the customer within 14 days of the invoice date or payment application.

c. Failure by the customer to make any payment as aforesaid shall entitle the contractor to suspend

work and/or charge interest on the amount outstanding at 8% above the base rate of the

contractor’s bank from the time to time in force and to recover from the customer any

administrative or legal costs. Failure by the customer to make payment shall also entitle the

contractor free access to the property wherein the works have been carried out and to remove at

the customer’s cost all materials and goods installed or provided during the works.

d. Receipts, certificates, test sheets and reports will be issued, and the contents thereof released

within 3 working days of receipt in full payment of the total invoice sum.

e. Non-account customers may be required to make a 30% advanced payment to secure contractual

commitments between the Contractor and Customer. This amount or part thereof can be used for

the purposes of payment of goods secures for the customer or to cover losses by the contractor.

Any amount of a deposit not used in this way may be returned to the customer.

40% payment of contract shall be required on the completion of first fix/ before commencement

of second fix. The final 30% to be paid upon completion.